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Frequently Asked Questions

You can email our team at hello@wabisabico.com.au or drop us a line using our contact form.

Wabi Sabi Co. use a professional grade soy wax, which is derived from hydrogenated soy bean oil and contains a natural soy-based additive. The wax is both natural and kosher.

Have a read of our red hot tips and tricks for candle care and always follow the instructions on the warning label on the bottom of your candle.

We take great care in handcrafting and packaging our products so they arrive to you safely, therefore we do not offer refunds. For details on the change of mind items or faulty items, please read our Returns Policy

If your items arrive damaged or faulty please email a photo of the item and a description of what has occurred along with your contact details and proof of purchase to hello@wabisabico.com.au